AI transformation that creates value today and capability for tomorrow.
We help organisations build AI capability where technology and people move together, delivering value now and compounding over time.
The challenge
Most organisations know AI matters. Few are getting it right.
Some swing for the fences: big bets on AI without the foundations, skills, or governance to support them. These moonshots look great in board papers but collapse under their own weight.
Others dabble: a pilot here, a prompt training session there, a few licences nobody's really using. Experiments without direction don't add up to anything meaningful.
The organisations getting real value are the ones where technology and people advance together. Where every step delivers something measurable and deliberately sets up what comes next.
That's what we build.
Our approach
How we're different
Dual-track delivery
Technology enablement and change adoption advance together as equal partners. Not tech-first with change bolted on afterwards.
Capability that compounds
Each engagement delivers measurable outcomes and builds the foundation for more powerful use cases that weren't possible before.
Independence, not dependency
We build organisations that own their AI capability and can keep building without us. The goal is always that you don't need us anymore.
Results
Proof it works
Travel & Tourism
Guest operations transformed
A travel company's Guest Operations team now handles brand-specific enquiries in minutes, not hours. They own the capability and are extending it independently. The architecture we built together is now the foundation for customer-facing AI.
Read more→Property Management
AI capability at portfolio scale
AI capability embedded across an entire property management portfolio. Thousands of hours reclaimed. The organisation owns its AI program and continues to grow it.
$2M+
in benefits delivered
1000s
of hours reclaimed
Who we are
Experience that shapes the work
Harris Hutkin has spent 20+ years in digital, product, and technology leadership, from Silicon Valley product rooms to transforming one of Australia's largest membership organisations. He's led the teams, managed the P&L, and presented to the board. That experience shapes everything about how The Forge Digital works: pragmatic, hands-on, and focused on building capability that lasts.
Ready to start?
Let's talk about where AI can create value for your organisation. No pitch decks. No pressure.
Get in touch