Empowering Independence with AI

Facing the challenges of supporting seniors and individuals with cognitive impairments, Banksia sought to develop an AI-powered memory assistant that simplifies daily tasks and fosters independence.

How we helped

Banksia sought to address a significant problem faced by seniors and individuals with mild cognitive impairments: the struggle to maintain independence in managing medications, appointments, and digital information. Caregivers also faced time constraints and limited access to critical details.

Banksia needed support to build an AI-powered memory assistant and identify how technology could improve the experience for users and caregivers. It also required help defining its product’s value proposition, validating market opportunities, and creating a scalable growth model.

    • We conducted workshops to refine Banksia’s purpose and identify the unmet needs of its audience, from seniors to caregivers.

    • Through market research and customer validation, we pinpointed core pain points and identified opportunities to differentiate Banksia in a growing market for AI-assisted tools.

    • Our Strategic Blueprint outlined a clear product roadmap, including Banksia’s focus on accessible design, AI-powered memory assistance, and caregiver connectivity.

    • Collaborating with Banksia’s team, we helped shape a human-centred design for the platform, ensuring simplicity and accessibility for its target users.

    • We guided the development of an MVP that included critical features like personalised reminders, conversational AI, and seamless caregiver sharing capabilities.

    • Our Experience Forge process ensured that Banksia’s features aligned with both user needs and its long-term vision for scalability.

    • We developed a go-to-market strategy tailored to aged care facilities, healthcare providers, and individual users, helping Banksia target its ideal audience with precision.

    • Through a Revenue Model Design, we identified scalable streams such as subscriptions, licensing, and anonymised data insights for healthcare research.

    • Leveraging marketing and PR expertise, we crafted messaging that highlighted Banksia’s unique ability to empower independence and bridge the gap between technology and human connection.

  • With our support, Banksia launched as a compelling, market-ready product positioned to transform the lives of seniors and their caregivers. Key outcomes included:

    • A validated product vision that aligns with real-world needs.

    • A scalable revenue model projected to achieve significant annual growth.

    • A strong market presence, leveraging AI-powered features to differentiate Banksia in a competitive space.

    Looking Ahead
    Banksia is now well-positioned to expand its reach, delivering measurable impact for vulnerable communities while fostering partnerships across healthcare and aged care sectors.

Next
Next

Transforming Customer Loyalty